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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Arsenio Negron

Arsenio Negron

June 6, 2025

5  out of  5
rating by Arsenio Negron
"Jennifer was the best help on making the Best rate she could on my insurance. For my car and motorcycle 100% recommend her to anyone looking for a good insurance."
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Rachel Timko

June 6, 2025

5  out of  5
rating by Rachel Timko
"My husband and I have been with Garrett for years. Sharon W. is our go to lady. She has always been easy and great to work with. Very prompt and precise. I would never want to work with anyone else! Thank you for all you do Sharon!"
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Amy D. K.

June 6, 2025

5  out of  5
rating by Amy D. K.
"Awesome place with awesome people! I highly recommend using this State Farm Office!!! Thank you Garrett, Sharon and the Team for all that you do."
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Patti Frey

May 31, 2025

5  out of  5
rating by Patti Frey
"I love the service and prompt response from the folks in Fairview Park . Awesome job."
We responded:
"Thank you, Patti, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with the team and Sharon West. We look forward to serving you. Have a great Summer and please reach out if you need anything"
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Joe Moss

May 28, 2025

5  out of  5
rating by Joe Moss
"Really cannot say enough Great things about how pleased i am with the service and staff!! I like to call in and pay my insurance talking with someone, instead of the automated service (sorry old school here). Always a Happy, Friendly tone !! Thank you for all you do Jennifer!!!"
We responded:
"Thank you, Joe, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being insured with our office for so many years and allowing us with your insurance needs working with Jennifer and the team. We look forward to serving you, please never hesitate to reach out to our office. Have a great rest of the week."
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Debbie Kasunic

May 28, 2025

5  out of  5
rating by Debbie Kasunic
"We have been with State Farm, Garrett Estes office in Fairview Park for over 28 years! Sharon is our “go to gal” she is always there to help, guide and assist us with our insurance needs. Highly recommend this agency, especially Sharon!😊"
We responded:
"Thank you, Debbie, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being insured with our office for so many years and allowing us with your insurance needs working with Sharon and the team. We look forward to serving you. Have a great rest of the week."
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Miguel Tollinchi

May 23, 2025

5  out of  5
rating by Miguel Tollinchi
"I want to thanks State Farm team in Fairview park specially Jennifer that make my day and put me in the right direction with my insurance thanks so much 100 percent recommended no doubt !!"
We responded:
"Thank you, Miguel, for all your business and the wonderful review. We appreciate you being a long-term State Farm insured and partnering with us on all our products such as Auto, Home, Life, and investment product opportunities and options. Thank you for the very positive review, we absolutely love Jennifer and your feedback. We also appreciate everything that you have brought to our office as a business partner. Take care and have a great weekend! :)"
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Doug Williamson

May 21, 2025

5  out of  5
rating by Doug Williamson
"Super friendly people with great communication skills. Always take care of my insurance needs in a professional manner."
We responded:
"Thank you, Doug, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with the team. We look forward to serving you. Have a great Summer and please reach out if you need anything "
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Monica Shakir

May 3, 2025

5  out of  5
rating by Monica Shakir
"Excellent customer service."
We responded:
"Thank you, Monica, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome long term customer and putting your insurance needs with the team. We look forward to serving you. Have a great week."
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Tammy Quigley

April 30, 2025

5  out of  5
rating by Tammy Quigley
"Devon was very helpful and understanding. I would recommend this office for your insurance coverage. They are very friendly and help you save money too."
We responded:
"Thank you, Tammy, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for being an awesome customer and putting your insurance needs with the team. We look forward to serving you. Have a great week."
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Brenden Sredniawa

April 30, 2025

5  out of  5
rating by Brenden Sredniawa
"Quick and painless process for getting insurance coverage, they saved so much by bundling and adding Life coverage!"
We responded:
"Outstanding .... Thank you, BRENDEN, Thank you, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with the team. Our office loves your whole family, and we are blessed to have you as a customer We look forward to serving you. Have a great week."
Profile photo of Christopher Chambers

Christopher Chambers

April 30, 2025

5  out of  5
rating by Christopher Chambers
"I cannot begin to express how amazing my experience with Jennifer Lyons has been. From start to finish, Jennifer's customer service was phenomenal. She kept me informed every step of the way, and I felt valued as a customer. Highly recommend!""
We responded:
"Thank you, Christopher, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Jennifer and the team. Our office loves your whole family, and we are blessed to have you as a customer We look forward to serving you. Have a great week."
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sunita shivnarine

April 29, 2025

5  out of  5
rating by sunita shivnarine
"Sharon is awesome, she always respond to my messages or calls. She is easy to work with"
We responded:
"Thank you, Sunita, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. Our office loves your whole family, and we are blessed to have you as a customer We look forward to serving you. Have a great week."
Profile photo of Dana Textoris

Dana Textoris

April 25, 2025

5  out of  5
rating by Dana Textoris
"The team at Garrett Estes State Farm is phenomenal. Every time I need something, they are there! Especially Sharon the extraordinaire. Somehow, even though State Farm is a big insurance company, working with this team has a warm, community feel. I’m so grateful to count on them."
We responded:
"Thank you Dana, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with the team. We look forward to serving you and Andrew. You both are absolutely amazing!! Have a great week."
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aidan smith

April 25, 2025

5  out of  5
rating by aidan smith
"Excellent service"
We responded:
"Thank you, Aiden, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with the team. We look forward to serving you. Have a great week. Please reach out with any questions."
Profile photo of Keith Jameson

Keith Jameson

April 23, 2025

5  out of  5
rating by Keith Jameson
"I've always received great, prompt, thorough and responsive service -- whether it's the office reaching out to me to initiate an assessment of my insurance needs or to my calls with any questions. Great team."
We responded:
"Thank you, Keith, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for indicating we are as a TEAM awesome! :)"
Profile photo of Maryellen Fitzgerald

Maryellen Fitzgerald

April 21, 2025

5  out of  5
rating by Maryellen Fitzgerald
"I was extremely impressed by Jennifer Lyons she was very thorough with explaining all the information that I was inquiring. She grateful for her kindness."
We responded:
"Thank you, Maryellen, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Jennifer and the team. We look forward to serving you. Have a great week! :) "
Profile photo of Reginald Washington

Reginald Washington

April 20, 2025

5  out of  5
rating by Reginald Washington
"Karen is very polite she gives good advice and seems to to know what she is doing. She has a subtle approach and if she can't assist you she will find someone who will Thank you Karen for your geat customer service!"
We responded:
"Thank you, Reginald, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Karen and the team. We look forward to serving you. Have a great week! :)"
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KW

April 20, 2025

5  out of  5
rating by KW
"Great customer service … Karen is awesome!!! Thank you again 😊"
We responded:
"Thank you, KW, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Karen and the team. We look forward to serving you. Have a great week! :) Let us know if we can do anything better for you in the future"
Profile photo of Dave Petro

Dave Petro

April 17, 2025

5  out of  5
rating by Dave Petro
"I called the office because of a letter I received from State Farm regarding one of my policies. Sharon was quick to respond and assure me that she would help me out. With her focus on me as a customer, her knowledge of State Farm, and her prompt follow-up she corrected a policy error and let me know everything's okay. I truly appreciate Sharon's customer service because it's rare these days. Thank you!"
We responded:
"Thank you Dave, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great week and a wonderful Easter "
Profile photo of Marion Fraser

Marion Fraser

April 16, 2025

5  out of  5
rating by Marion Fraser
"Everyone in the State Farm office in Fairview park are great. They are always willing to explain things so one understands and are willing to go over as many times as necessary. Thanks to all for your patience"
We responded:
"Thank you Marion, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Devon and the team. We look forward to serving you. Have a wonderful Easter "
Profile photo of Tamer Abedrabo

Tamer Abedrabo

April 15, 2025

5  out of  5
rating by Tamer Abedrabo
"My man is a very knowledgeable person he took care of all my need definitely staying with this Garrett c estates"
We responded:
"Thank you Tamar, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Brandon and the team. We look forward to serving you. Take care and have a wonderful Easter weekend"
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k hlucky

April 13, 2025

1  out of  5
rating by k hlucky
"Wind and hail damage from storms to roof ,state farm says normal wear and tear on a 14 year old roof even though westlake had 80mph winds during the tornado outbreak Aug 6th 2024 do not use state farm they are infamous for denying claims,they might be ok for auto insurance but for homeowners when it comes to storm damage to a roof forget about it they are so bad there's a I HATE STATE FARM FACEBOOK PAGE,on top of that they canceled my policy because of storm claim,will be filing a formal complaint with the state of Ohio insurance board.Look to Grange ins. Instead my nieghbor had damage from same storm on Aug 6 his roof 30 years old they had new roof installed within 6 weeks."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. We know that you are unsatisfied with State Farm, but our office never wants to generate a one-star review for our office, because of an awful claims experience. We will reach out to our claims partners on your behalf and see if there is any options. "
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Amy Onderco

March 18, 2025

5  out of  5
rating by Amy Onderco
"I love Sharon west u are like family I appreciate your help and your laughing with us"
We responded:
"Thank you Amy, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. Its great people like you make our jobs amazing and rewarding. Thank you for just signing up with us today and putting your insurance needs with Sharon and the team. We look forward to serving you. Have a great week. "
Profile photo of Anna Langley

Anna Langley

March 18, 2025

5  out of  5
rating by Anna Langley
"Sharon has always made me feel important to State Farm. She always cares about my needs and is super friendly! We have been customers for almost 2 decades!"
We responded:
"Thank you, Anna, for the very kind words and thank you for putting your trust in Garrett Estes State Farm agency! We appreciate this review so much and always remember we have everything from Auto, Home, Life and investment products. It’s great people like you make our jobs amazing and rewarding. thank you so much for being such a loyal customer for over 20 years. Sharon is amazing we appreciate her very much"